Frequently Asked Questions
Everything you need to know about our luxury fragrance decants.
What is a fragrance decant?
A decant is a smaller vial or bottle filled with authentic perfume transferred from the original manufacturer bottle. This allows you to experience luxury scents at an affordable price before committing to a full-sized bottle.
Are your fragrances authentic?
Yes, we guarantee 100% authenticity. We only source original fragrances from authorized retailers and reputable distributors, hand-decanting them into our custom travel-sized sprayers.
How long will my order take to arrive?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-5 business days, while international shipping can take 7-21 days depending on the destination.
Do you offer returns or exchanges?
Due to the nature of our products and hygiene standards, we cannot accept returns on fragrance decants. However, if your order arrived damaged or you received the wrong item, please contact our support team immediately for a replacement.
How should I store my decants?
To preserve the integrity of the scent, store your decants in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a drawer or a cabinet.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.