Returns & Exchanges

At Scent Decant, we want you to discover your perfect fragrance with confidence; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery. Please note that due to the nature of our products, only unopened full-size bottles and specific sample sets are eligible for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack the items in their original packaging to prevent breakage during transit, ensuring the shipment is securely sealed.

3

Ship Your Return

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing